News

Thoughts, announcements, white papers and other interesting articles.

Rethinking Work Orders
  • 26 May
    2017

Rethinking Work Orders

The terms Work Flow and Work Order management are often confused and considered the same, however, in reality, a Work Flow is an integral part of a Work Order process. Sound complex? Some systems are complex and some Work Order systems are extremely difficult to use. This is not necessarily because they have been setup incorrectly but most often...

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The concurrent users myth
  • 25 May
    2017

The concurrent users myth

In the context of this article, concurrent users refers to the ability for a system to process requests from 2 or more users within a defined period of time. And this brings me immediately to the point: "within a defined period of time". What time period? 1 day, 1 minute, 1 ms? Vendors typically sell their licenses based...

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Smith Mountain Investments chooses Atlas to perform Inspections
  • 16 May
    2017

Smith Mountain Investments chooses Atlas to perform Inspections

Cliffhanger Solutions is excited to announce that Smith Mountain Investments has gone live with Atlas to perform inspections for their utility customers. Smith Mountain Investments (www.smithmountaininvestments.com) perform Wood Pole and Steel Tower inspections as well as Emergency Storm Services, Overhead Line Surveys and Wood Pole Reinforcements. They dispatch inspection crews throughout the United States and serve utilities such...

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Databases are from the past! Search is the future!
  • 19 Apr
    2017

Databases are from the past! Search is the future!

Over 75% of the US population uses the internet nowadays. Mostly to find stuff. That information does not reside in databases, but in indices. Bing, Google, Yahoo, etc all use indices to find the information relevant to you, fast. So...why are you still using databases in your back office? We at Cliffhanger are applying the same technology that Google,...

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How to quickly setup pole inspections... or damage assessment forms... or vegetation management forms or... just a form.
  • 19 Apr
    2017

How to quickly setup pole inspections… or damage assessment forms… or vegetation management forms or… just a form.

Elaborate processes, different software components, working only connected or only disconnected, different types of software, a pure windows based solution and using a multitude of databases are a thing of the past! Atlas was designed to work with all major platforms out of the box, either in a connected or disconnected environment! Create a Pole Inspection form? No problem:...

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