News

Thoughts, announcements, white papers and other interesting articles.

Most Powerful is not so Powerful
  • 7 Jun
    2018

Most Powerful is not so Powerful

Most solutions that bring spatial data to the field all bring the obvious functionalities, however, some like to call them 'extraordinary' or the 'most powerful.' That’s simply untrue; they aren’t the best solutions out there!  We hear that end users don't like those products, that implementation times are lengthy and costly for their customized application or that the...

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How to Improve Outage Restoration Time Estimates
  • 7 Jun
    2018

How to Improve Outage Restoration Time Estimates

We were asked if we can provide better information to utility customers regarding outages. The goal was to provide more accurate estimates, thus improving customer service, and avoid or minimize situations like this: We fed available historic information from GIS and OMS into a machine learning model. While not "big data", more than a 100000 individual incidents were enough...

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Atlas Extensions
  • 7 Jun
    2018

Atlas Extensions

We, at Cliffhanger Solutions, are pleased to announce that Atlas now uses Extensions. In the past we had all functionality automatically enabled in the core product, but since we have significantly expanded Atlas's functional footprint over the past year, we were forced to only enable functionality as needed. From a pure technical perspective, Atlas still contains all extensions. In our world...

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Aging workforce? Give them an iPad!!!
  • 27 Mar
    2018

Aging workforce? Give them an iPad!!!

In our industry we hear so much about 'aging workforce' and the effect on IT projects. Frequently heard complaints from (field) workers are 'why do we need to change, this has worked fine for the past 20 years', 'I barely know how to use my new phone', 'my grand daughter teaches me this stuff'. Well, we are delighted...

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Cliffhanger Insight for Smallworld: get all the Insight and Diagnostics in real time!
  • 27 Mar
    2018

Cliffhanger Insight for Smallworld: get all the Insight and Diagnostics in real time!

Do you need to have a better insight into your GE Smallworld usage? Do you want to know what functionality is used, for how long and how often? Do you want to know how many plots were made last month? Is your system is lagging, showing poor performance, hangs, has frequent tracebacks or even crashes? You don’t know...

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