Effective Date: February 23, 2017
Cliffhanger Consulting, LLC dba Cliffhanger Solutions (“Cliffhanger Solutions”), collects information about you when you use our mobile applications, websites, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. If you reside in the United States, the Services are provided by Cliffhanger Consulting, LLC and this Privacy Statement applies to information collected and used by Cliffhanger Consulting, LLC.
Scope and Application
This Privacy Statement (“Statement”) applies to persons anywhere in the world who use our apps or Services.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us, such as when you create or modify your account, request services, or otherwise communicate with us. This information may include: name, email, phone number and mailing address and other information you choose to provide.
Information We Collect Through Your Use of Our Services
When you use our Services, we collect information about you in the following general categories:
Location Information: When you use the Services, precise location data maybe collected and shared with your employer or other users using the Services for the same employer. If you permit the Cliffhanger Solutions app to access location services through the permission system used by your mobile operating system (“platform”), we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
Camera/Photo/Images (“images”): If you permit the Cliffhanger Solutions app to access the camera of your device through the permission system used by your mobile platform, we may access and store images to facilitate associating images with (map) assets or for generic inspection / data collection purposes. These images may be transmitted to a server and used by your employer or your employers customer and for other purposes described in this Statement or at the time of consent or collection.
Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Log Information: When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity and type of browser.
Important Information About Platform Permissions
Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the Cliffhanger Solutions app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the Cliffhanger Solutions app seeks before you first use the app, and your use of the app constitutes your consent. Permissions we request may change over time.
Use of Information
We may use the information we collect to:
Provide, maintain, and improve our Services, including, for example, to develop new features, provide customer support to you and your employer, develop safety features, authenticate users, and send product updates and administrative messages;
Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Cliffhanger Solutions and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;
We may transfer the information described in this Statement to, and process and store it in, the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Statement.
Sharing of Information
We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:
Through Our Services
We may share your information:
With your employer (or similar entity), their customer(s), their contractor(s) or other employees to enable them to provide the Services for their clients you have been requested to perform. For example, we may share your location or use your location to improve asset location or display your location on a map for use by your employer and your employers employees or contractors.
Other Important Sharing
In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Service, or policies, or to protect the rights, property, or safety of Cliffhanger Consulting, LLC or others;
In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
If we otherwise notify you and you consent to the sharing; and
In an aggregated and/or anonymized form which cannot reasonably be used to identify you.
Analytics and Advertising Services Provided by Others
Cliffhanger Consulting, LLC, will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.
We request permission for our app’s collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our Services. Additionally, disabling our app’s collection of precise location from your device will not limit our ability to collect your approximate location from your IP address.
Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Cliffhanger Inc does not share your personally identifiable information with third parties for the third parties’ direct marketing purposes unless you provide us with consent to do so.
Changes to the Statement
We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.
If you have any questions about this Privacy Statement, please contact us at firstname.lastname@example.org.