How to Improve Outage Restoration Time Estimates

We were asked if we can provide better information to utility customers regarding outages. The goal was to provide more accurate estimates, thus improving customer service, and avoid or minimize situations like this: We fed available historic information from GIS and OMS into a machine learning model. While not "big data", more than a 100000 individual [...]

Steve Severance has joined the Cliffhanger Solutions team

We are thrilled to announce Steve Severance has joined Cliffhanger Solutions as a Senior Consultant. Steve has a Bachelor of Science in Electrical Engineering Technology from the University of Maine. He has over 25 years of utility experience and has worked with Smallworld GIS for more than 20 years. During that time he has been [...]

The big takeaway from DistribuTECH 2015

Like this article? Share it! Tweet Lots of talk last week about the "smart grid" and "big data." The smart grid, or electricity network that uses digital communications technology to detect and react to local changes in usage, using computer-based remote control and automation. A large number of smart devices and sensors capture data points from [...]