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The Workbenches

One platform. Six workbenches, one for each job.

Cliffhanger is an operational-intelligence platform built as a suite of focused workbenches, each one shaped by the job it serves. None of them are the headline itself, but together they make field, dispatch, governance, and reporting feel like one environment.

Field technician at a desert pole capturing inspection data on a rugged tablet
Workbench · Field

Field Ops

Work orders, forms, and photo evidence on the device already in the crew's truck. When the record is wrong, the correction starts in the field. Built for one hand, bad weather, and a deadline.

Field · Crew & SupervisorOffline-firstCoexists with GIS
Storm damage assessment: snapped pole and downed tree, with Atlas on a tablet on the truck hood
Workbench · Dispatch

Storm Response

Incidents, crews, and restoration progress in one live picture, with the network context dispatch usually has to reconstruct over the radio.

Dispatch · CoordinatorReal-timeAudit-ready records
Atlas asset editor: a street light record from Smallworld with status, fixture, and install-date fields open beside the live network map
Workbench · Office

Network Governance

Field-reported changes reviewed next to the system record, then written back to Smallworld or Esri under approval. Editing authority stays where it already is.

Office · ReviewerWrite-back governedSmallworld & Esri
Atlas operations dashboard: weekly inspections timeline, inspection and photo totals, per-user performance, project breakdown, and inspection status donut
Workbench · Leadership

Operations Intelligence

Aging work, restoration trends, compliance state, and cross-workbench bottlenecks, built from the same events the other workbenches produce.

Leadership · Manager & DirectorStreamingBuilt on events
Power lines running through encroaching tree canopy with a split danger tree beside the conductors

Vegetation Management

Trim cycles, evidence, and contractor work on one record that holds up in an audit.

In developmentField + OfficeCompliance-traceable
Joint-use distribution pole: transformer and primary conductors up top, communications lines and a fiber service coil below

Joint Use

Pole owners, attaching companies, and regulators working the same pole, from permits to make-ready to transfers, without seeing each other's data.

Multi-party · Owner & AttachersConfidentiality-enforced
Pilot to Production

Pick the workflow that hurts most.
We'll start there.

Nobody should buy six workbenches on day one. Start with the one that maps to your worst workflow, and let it argue for the others.

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